Masha Krol led design crews at IBM and Kinaxis, and co-founded Postcard, a way to help people travel more and better, before taking on the role of Experience Designer at AI-powerhouse Element AI. In her role there, she is leading the industry towards AI-focused design.
In this episode of Workmode, Masha talks about the importance of distinguishing between working a lot and working productively. She discusses the potential of good design to establish trust between user and technology. Masha reveals the neurological evidence of empathy, and her objective to scale that empathy into technology-enabled kindness.
Have you heard the other episodes of Workmode?